- Compaq is considering changing the command “Press Any Key” to “Press Return Key” because of the flood of calls asking where the “Any” key is;
- AST technical support had a caller complaining that her mouse was hard to control with
the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in;
- A Dell technician advised his customer to put his troubled floppy back in the drive and
close the door. The customer asked the tech to hold on and was heard putting the phone
down, getting up and crossing the room to close the door;
- A customer called to say he couldn’t get his computer to fax anything. After 40 minutes
of trouble-shooting, the technician discovered the man was trying to fax a piece of paper
by holding it in front of the monitor screen and hitting the “send” key;
- A customer called to complain that his keyboard no longer worked. He had cleaned it by
filling up his tub with soap and water and soaking the keyboard for a day, then removing
all the keys and washing them individually;
- A confused caller to IBM was having trouble printing documents. He told the technician
that the computer had said it “couldn’t find printer.” The user had also tried
turning the computer screen to face the printer but that his computer still couldn’t
“see” the printer;
- An exasperated caller to Dell Tech Support couldn’t get her new computer to turn on.
After ensuring the computer was plugged in, the technician asked her what happened when
she pushed the power button. Her response, “I pushed and pushed on this foot pedal
and nothing happens.” The “foot pedal” turned out to be the computer’s
mouse;
- A woman called the Canon help desk with a problem with her printer. The tech asked her
if she was running it under “Windows.” The woman responded, “No, my desk is
next to the door. But that is a good point. The man sitting in the cubicle next to me is
under a window and his printer is working fine.”
Tech Support: “O.K. Bob, let’s press control and escape keys at the same time. That
brings up a task list in the middle of the screen. Now type the letter “P” to
bring up the Program Manager.”
Customer: “I don’t have a “P” ”.
Tech: “On your keyboard, Bob.”
Customer: “What do you mean?”
Tech: “ “P” on your keyboard, Bob.”
Customer: “I’m not going to do that!!!”
see also
Computer Section
Japanese Keyboard
Keyboard Escape
Keyboard in the Park
Keyboard Technology - Old Meets New
Winter Keyboard
 Nahtzee |
 I Can Still Kiss You |
 Church Dinner |
 59 Chev Boat |
 Urgent World War I Message |
 An Iceberg Floated Into Town |
 Walk Sign Timing |
 Family Hands |
 Chocolate Bed |
 Crocodile Floor |
 Texas 911 |
 Walk Sign Ending |
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