New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


QuotaBills
I was playing a character. - Paris Hilton

Hire character. Train skill. - Peter Schutz

The view only changes for the lead dog. - Norman O. Brown

Wiping out is an underappreciated skill. - Laird Hamilton

As is our confidence, so is our capacity. - William Hazlitt

Behind leadership there is always a person. - Unknown

When love and skill work together, expect a masterpiece. - Unknown

Leadership does not always wear the harness of compromise. - Woodrow Wilson

True religion is the life we lead, not the creed we profess. - Louis Nizer

There is no greater index of character so sure as the voice. - Benjamin Disraeli

Character is the root of the tree; conduct, the fruit it bears. - E.M. Bounds

You can lead a horse to water, but you can't make him float. - Unknown

Intelligence plus character - that is the goal of true education. - Martin Luther King Jr.

To succeed in life, you need two things: ignorance and confidence. - Mark Twain

Tough decisions... if you can't make them, you can't lead. - John C Maxwell

The final forming of a person's character lies in their own hands. - Anne Frank

To err is human. To blame it on somebody else shows management potential. - Unknown

Whenever you find whole world against you just turn around and lead the world. - Unknown

Leadership is intangible, and therefore no weapon ever designed can replace it. - Omar N. Bradley

An Englishman teaching an American about food is like the blind leading the one-eyed. - A.J. Liebling

Life is like a dogsled team. If you ain't the lead dog, the scenery never changes. - Lewis Grizzard

There is nothing in which people more betray their character than in what they laugh at. - Johann Wolfgang von Goethe

Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it. - David S Jordan

While waiting for a Moses to lead us into the promised land, we have forgotten how to walk. - Wendell Johnson

You can easily judge the character of a man by how he treats those who can do nothing for him. - Malcolm S Forbes

Who aims at excellence will be above mediocrity; who aims at mediocrity will be far short of it. - Burmese Saying

Character is, in the long run, the decisive factor in the life of individuals and of nations alike. - Theodore Roosevelt

Character is that which reveals moral purposes, exposing the class of things man chooses or avoids. - Aristotle

The measure of a man's real character is what he would do if he knew he would never be found out. - Thomas B Macaulay

Leadership is getting someone to do what they don't want to do, to achieve what they want to achieve. - Tom Landry

You've got to take the initiative and play your game. In a decisive set, confidence is the difference. - Chris Evert

Don't be accusing me of taking a bribe. You know what they call that, "definition of character." - Archie Bunker

I would like to thank Tetris for providing me with the skills to jam as many dishes as possibly into my dishwasher. - Herb Pankratz

I want to try doing sportier things, kite surfing and paddle surfing - I think it would give me that extra confidence. - Vanessa Hudgens

What's the first excellence in a lawyer? Tautology. What's the second? Tautology. What's the third? Tautology. - Richard Steele

Confidence is beautiful, no matter your size, no matter your weight. Be confident in who you are and you'll be beautiful. - Unknown

Many training programs and often schools focus on just a skill or a kind of work competency. That's only half the equation. - Gerald Chertavian

Parents can only give good advice or put them on the right path, the final forming of a person's character lies in their own hands. - Anne Frank

Integrity will take a leader farther than any other quality. If you would travel far and do much as a leader, never compromise your integrity. - John C Maxwell

Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you're in control, they're in control. - Tom Landry


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Master Reference Binder
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21-Aug-2019