New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


QuotaBills
Hire character. Train skill. - Peter Schutz

Character is not what you are in the dark. - Unknown

When you're riding lead, don't spit. - Unknown

Happiness is not the end of life; character is. - Henry Ward Beecher

The mass of men lead lives of quiet desperation. - Henry David Thoreau

Life always takes on the character of its motive. - J.G. Holland

When love and skill work together, expect a masterpiece. - Unknown

Character is, for the most part, simply habit become fixed. - C.H. Parkhurst

My ambition was to be successful, wherever that would lead me. - Joe Segal

It is of little traits that the greatest human character is composed. - William Winter

The President is going to lead us out of this recovery. It will happen. - Dan Quayle

Without initiative, leaders are simply workers in leadership positions. - Bo Bennett

Before you tell anyone to 'be yourself', reassess his character. - Unknown

To err is human. To blame it on somebody else shows management potential. - Unknown

Ability may get you to the top, but it takes character to keep you there. - John Wooden

Whenever you find whole world against you just turn around and lead the world. - Unknown

Giving your son a skill is better than giving him one thousand pieces of gold. - Chinese Proverb

Making mistakes reveals human nature. How one deals with them reveals character. - Unknown

If you can find a path with no obstacles, it probably doesn't lead anywhere. - Frank A. Clark

We are what we repeatedly do. Excellence, therefore, is not an act, but a habit. - Aristotle

You do not lead by hitting people over the head; that is assault, not leadership. - Dwight D Eisenhower

No dignity, no learning, no force of character, can make any stand against good wit. - Ralph Waldo Emerson

A man never discloses his own character so clearly as when he describes another's. - Jean Paul Richter

People seem not to see that their opinion of the world is also a confession of character. - Ralph Waldo Emerson

You can easily judge the character of a man by how he treats those who can do nothing for him. - Malcolm S Forbes

Great acting is being able to create a character. Great character is being able to be yourself. - John Leguizamo

Character is better than ancestry, and personal conduct is of more importance than the highest. - Thomas J. Barnardo

Who aims at excellence will be above mediocrity; who aims at mediocrity will be far short of it. - Burmese Saying

The measure of a man's real character is what he would do if he knew he would never be found out. - Thomas B Macaulay

Leadership is getting someone to do what they don't want to do, to achieve what they want to achieve. - Tom Landry

Our character is but the stamp on our souls of the free choices of good and evil we have made through life. - John C. Geikie

Perseverance alone does not assure success. No amount of stalking will lead to game in a field that has none. - I Ching

Delegating doesn't mean passing off work you don't enjoy, but letting your employees stretch their skills and judgment. - Harvey Mackay

Many training programs and often schools focus on just a skill or a kind of work competency. That's only half the equation. - Gerald Chertavian

I would solve a lot of literary problems just thinking about a character in the subway, where you can't do anything anyway. - Toni Morrison

It was character that got us out of bed, commitment that moved us into action, and discipline that enabled us to follow through. - Zig Ziglar

It is easier to lead men to combat, stirring up their passion, than to restrain them and direct them toward the patient labors of peace. - Andre Gide

In a world of complex threats, our security and leadership depends on all elements of our power - including strong and principled diplomacy. - Barack Obama

There is a difference between conceit and confidence. Conceit is bragging about yourself. Confidence means you believe you can get the job done. - Johnny Unitas

Regarded simply as a politician, and compared with the other leading political figures of our time, how clean a smell he has managed to leave behind. - Mahatma Gandhi


see also   Business,  Stress  &  Work   Sections
Employee Happiness Kit
Government Measurement
Master Reference Binder
Revised Company Policy

 

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24-Feb-2018