New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


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Fate is character. - William Winter

Character is destiny. - Greek Proverb

Adversity tests a man's true character. - Unknown

Guitar players never listen to lead singers. - Steven Tyler

I rate enthusiasm even above professional skill. - Edward Appleton

Only the prepared speaker deserves to be confident. - Dale Carnegie

The essential thing is not knowledge, but character. - Joseph Le Conte

Character is not given to us; we build it ourselves. - Mabel Hale

When love and skill work together, expect a masterpiece. - Unknown

Leadership and learning are indispensable to each other. - John F Kennedy

The real character of a man is found out by his amusements. - Joshua Reynolds

A man's manner to a certain extent indicates his character. - Samuel Smiles

A person's character is but half formed till after wedlock. - Charles Simmons

One's real life is so often the life that one does not lead. - Oscar Wilde

You can lead a horse to water, but you can't make him float. - Unknown

Talent is formed in solitude, character in the bustle of the world. - Johann Wolfgang von Goethe

Management is doing things right; leadership is doing the right things. - Peter F Drucker

Without initiative, leaders are simply workers in leadership positions. - Bo Bennett

Before you tell anyone to 'be yourself', reassess his character. - Unknown

To err is human. To blame it on somebody else shows management potential. - Unknown

The best time management strategy: don't find the time, find the why. - Chris Guillebeau

Ability can take you to the top, but it takes character to keep you there. - Zig Ziglar

Actions, looks, words and steps form the alphabet by which you may spell character. - Johann Kasper Lavater

No dignity, no learning, no force of character, can make any stand against good wit. - Ralph Waldo Emerson

As long as I can wear a wig I can be any character, and in real life I can be myself. - Ginnifer Goodwin

The common traits among all successful people are desire, determination and confidence. - Joe Segal

Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it. - David S Jordan

The trust of the people in the leaders reflects the confidence of the leaders in the people. - Paulo Freire

Leadership is all about influence and everything rises and falls on leadership... everything. - John C Maxwell

The acceptance of certain realities doesn't preclude idealism. It can lead to certain breakthroughs. - Rem Koolhaas

Education makes a people easy to lead, but difficult to drive; easy to govern but impossible to enslave. - Henry Brougham

Confidence, like art, never comes from having all the answers; it comes from being open to all the questions. - Earl Gray Stevens

When wealth is lost, nothing is lost. When health is lost, something is lost. When character is lost, all is lost. - Rev. Billy Graham

Delegating doesn't mean passing off work you don't enjoy, but letting your employees stretch their skills and judgment. - Harvey Mackay

I would solve a lot of literary problems just thinking about a character in the subway, where you can't do anything anyway. - Toni Morrison

I hope you have not been leading a double life, pretending to be wicked and being really good all the time. That would be hypocrisy. - Oscar Wilde

Parents can only give good advice or put them on the right path, the final forming of a person's character lies in their own hands. - Anne Frank

It is easier to lead men to combat, stirring up their passion, than to restrain them and direct them toward the patient labors of peace. - Andre Gide

If you create an act, you create a habit. If you create a habit, you create a character. If you create a character, you create a destiny. - Andre Maurois

Self confidence is the most attractive quality a person can have. How can anyone see how awesome you are if you can't see it yourself? - Unknown


see also   Business,  Stress  &  Work   Sections
Employee Happiness Kit
Government Measurement
Master Reference Binder
Revised Company Policy

 

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22-May-2019