New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


QuotaBills
When you're riding lead, don't spit. - Unknown

Perfection is impossible. Excellence is not. - Rob Feenie

Management is nothing more than motivating people. - Lee Iacocca

The essential thing is not knowledge, but character. - Joseph Le Conte

Character is not given to us; we build it ourselves. - Mabel Hale

Excellence in any pursuit is the late, ripe fruit of toil. - W.M.L. Jay

Leadership does not always wear the harness of compromise. - Woodrow Wilson

Character is the real foundation of all worthwhile success. - John Hays Hammond

True religion is the life we lead, not the creed we profess. - Louis Nizer

Character is the root of the tree; conduct, the fruit it bears. - E.M. Bounds

A man's manner to a certain extent indicates his character. - Samuel Smiles

One's real life is so often the life that one does not lead. - Oscar Wilde

The important things are children, honesty, integrity and faith. - Andy Williams

Tough decisions... if you can't make them, you can't lead. - John C Maxwell

The real leader has no need to lead - he is content to point the way. - Henry Miller

It is of little traits that the greatest human character is composed. - William Winter

Some people never go crazy. What truly horrible lives they must lead. - Charles Bukowski

Leaders inspire. They aren't assigned leadership. They command it. - Dr. Phil McGraw

A man who wants to lead the orchestra must turn his back on the crowd. - Max Lucado

Management is doing things right; leadership is doing the right things. - Peter F Drucker

Ability may get you to the top, but it takes character to keep you there. - John Wooden

The best time management strategy: don't find the time, find the why. - Chris Guillebeau

Only daring speculation can lead us further and not accumulation of facts. - Albert Einstein

You can tell a lot about a fellow's character by his way of eating jellybeans. - Ronald Reagan

A man never discloses his own character so clearly as when he describes another's. - Jean Paul Richter

Everything that irritates us about others can lead us to an understanding of ourselves. - Carl Jung

Wisdom is knowing what to do next, skill is knowing how to do it, and virtue is doing it. - David S Jordan

This I conceive to be the chemical function of humor: to change the character of our thought. - Lin Yutang

The heart of good leadership is sacrifice. If you want to grow an organization - grow leaders. - John C Maxwell

You can easily judge the character of a man by how he treats those who can do nothing for him. - Malcolm S Forbes

Optimism is the faith that leads to achievement. Nothing can be done without hope or confidence. - Helen Keller

Character is higher than intellect. A great soul will be strong to live, as well as strong to think. - Ralph Waldo Emerson

One of the tests of leadership is the ability to recognize a problem before it becomes an emergency. - Arnold H. Glasow

Leadership is getting someone to do what they don't want to do, to achieve what they want to achieve. - Tom Landry

What we value shapes our character and will ultimately define how we lead, or whether we can lead at all. - Unknown

I wouldn't describe myself as lacking in confidence, but I would say that the ghosts you chase you never catch. - John Malkovich

When anyone asks me about the Irish character, I say look at the trees. Maimed, stark and misshapen, but ferociously tenacious. - Unknown

When it comes to housework the one thing no book of household management can ever tell you is how to begin. Or maybe I mean why. - Katharine Whitehorn

From a shy, timid girl I had become a woman of resolute character, who could no longer be frightened by the struggle with troubles. - Anna Dostoevsky

Thirteen roadways lead through life
To thirteen doors of death,
Homeward from foolish fears and strife
We float on failing breath. - Tao


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29-May-2017