New Manager’s Crisis Envelopes

How to prepare for the next crisis


A new manager spends a week at his new office with the manager he is replacing. On the last day the departing manager tells him, “I have left three numbered envelopes in the desk drawer. Open an envelope if you encounter a crisis you can’t solve.”


Three months down the road there is a major drama, everything goes wrong - the usual stuff - and the manager feels very threatened by it all. He remembers the parting words of his predecessor and opens the first envelope. The message inside says, “Blame your predecessor!” He does and gets off the hook.

About half a year later, the company is experiencing a dip in sales, combined with serious product problems. The manager quickly opens the second envelope. The message read, “Reorganize!” This he does, and the company quickly rebounds.

Three months later, at his next crisis, he opens the third envelope. The message inside says, “Prepare three envelopes.”


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The view only changes for the lead dog. - Norman O. Brown

Positive thoughts lead to positive results. - Maria V Snyder

Character is much easier kept than recovered. - Thomas Paine

Lots of folks confuse bad management with destiny. - Kin Hubbard

Lead me not into temptation. I can find the way myself. - Rita Mae Brown

A man's manner to a certain extent indicates his character. - Samuel Smiles

One's real life is so often the life that one does not lead. - Oscar Wilde

You can lead a horse to water, but you can't make him drink. - English Proverb

If you are prepared, you will be confident, and will do the job. - Tom Landry

On average it takes 10,000 hours of practice to truly master a skill. - Malcolm Gladwell

Nothing of character is really permanent but virtue and personal worth. - Daniel Webster

Integrity is keeping a commitment even after circumstances have changed. - David Jeremiah

Cause Change & Lead
Accept Change & Survive
Resist Change & Die - Ray Norda

Only daring speculation can lead us further and not accumulation of facts. - Albert Einstein

Ignorance and bungling with love are better than wisdom and skill without. - Henry David Thoreau

Any lack of confidence in the economic future of the United States is foolish. - Herbert Hoover

If you can find a path with no obstacles, it probably doesn't lead anywhere. - Frank A. Clark

Leadership is not something you do to people; it is something you do for people. - Ken Blanchard

You do not lead by hitting people over the head; that is assault, not leadership. - Dwight D Eisenhower

Do not go where the path may lead, go instead where there is no path and leave a trail. - Ralph Waldo Emerson

Everything that irritates us about others can lead us to an understanding of ourselves. - Carl Jung

Good leadership isn't about advancing yourself. It's about advancing your team. - John C Maxwell

A horse gallops with his lungs, perseveres with his heart, and wins with his character. - Tesio

People seem not to see that their opinion of the world is also a confession of character. - Ralph Waldo Emerson

I've come to realize that real growth of character takes place in the valleys of life. - Dave Dravecky

You can lead audiences to a half-dressed, aging pop star but you can't make them watch. - Megan Basham

The less I know about a subject, the more confidence I have; and the more light I throw on it. - Mark Twain

Who aims at excellence will be above mediocrity; who aims at mediocrity will be far short of it. - Burmese Saying

Character is higher than intellect. A great soul will be strong to live, as well as strong to think. - Ralph Waldo Emerson

You've got to take the initiative and play your game. In a decisive set, confidence is the difference. - Chris Evert

Our character is but the stamp on our souls of the free choices of good and evil we have made through life. - John C. Geikie

Competition can damage self-esteem, create anxiety, and lead to cheating and hurt feelings. But so can romantic love. - Mariah Burton Nelson

True faith rests upon the character of God and asks no further proof than the moral perfections of the One who cannot lie. - A.W. Tozer

Many training programs and often schools focus on just a skill or a kind of work competency. That's only half the equation. - Gerald Chertavian

Don't hire a copycat of yourself. Look for people whose skills are the opposite of yours. Dare to emphasize your weaknesses. - Diane Janknegt

Leadership is all about caring, daring and sharing. Caring for people, Daring to Act fearlessly, and Sharing the success with all. - Sujit Lalwani

Unless a man has considerable skill and reliance in his weapon, he will not remain cool in the presence of dangerous game close by. - Townsend Whelen

Being confident with what you do drives you to achieve your goals, work at your best and overcome any challenges that come your way. - Matt Morris

A competent and self-confident person is incapable of jealousy in anything. Jealousy is invariably a symptom of neurotic insecurity. - Robert A Heinlein

Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy. - Norman Vincent Peale


see also   Business,  Stress  &  Work   Sections
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17-Oct-2021